COVID-19 Response

COVID-19 Response

05/06/2020 UPDATE: We are resuming in-person services beginning Monday May 11, 2020.

We have implemented changes to services taking into consideration the safety of families and staff. These include changing our hours of operation to Monday-Friday from 10:00 a.m. – 6:00 p.m., limiting the duration and frequency of visits and exchanges per week, and added safety precautions.  We are currently contacting our existing clients to schedule services. We anticipate resuming intakes for new families by early June.

While we work towards resuming services, as usual, we will be limiting visits to one-hour per week, per family and the number of daily exchanges. This is so we can accommodate as many families as possible. We will also be taking the temperatures of everyone coming into the center. We will cancel the service if the child or parental party has a fever temperature at or above 100.4° per the CDC guidelines. 

Another change we will be implementing is conducting a brief health questionnaire via email or phone, 24 hours before your visit or exchange. If we do not receive a response at least 3 hours before your scheduled visit or exchange, your service will be canceled, and you will be charged a cancellation fee. The questions you will be asked are:

  • Have you been fever free for the last 72 hours?
  • Have you taken any ibuprofen, acetaminophen, or other fever-reducing medication in the last 24 hours?
  • Have you been in contact with anyone with Covid-19 symptoms? 

During this time, we will not be allowing outside food or beverage, guests, or additional people at exchanges and will be limiting the exchange of gifts. In addition, to these changes, we will not be offering makeup time due to the limited amount of time slots available. 

In a preventative effort, we will be thoroughly cleaning and disinfecting all areas utilized during services and limiting the number of people in the center at one time. Program staff will be wearing face masks in compliance with the new order issued in Boulder County, requiring all adults and children age 12 and up to wear a face mask in public, which includes CFOR. We ask that families do the same.

We will continue to offer virtual visitations.

Although this is not ideal, taking into consideration the volume of families we are providing services for, this is the best way we can ensure that all families can exercise some parenting time. We appreciate your cooperation and patience during this time, and as always feel to reach out with any additional questions or concerns. We will be in touch shortly to schedule your services.